At SmartWPress, we value your privacy and are committed to protecting your personal information. This Privacy Policy is designed to help you understand how we collect, use, disclose, and safeguard your data, and it also outlines our responsibilities regarding security issues. By using our WordPress plugins and services, you agree to the practices described in this policy.
Information We Collect
We may collect the following types of information:
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Personal Information: We collect your personal information when you submit support tickets or contact us. This includes your name, email address, and other contact details.
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Marketing Data: We collect personal information for marketing purposes through the Freemius engine, but only with your explicit consent.
How We Use Your Information
We use your information for the following purposes:
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Support and Communication: We use your personal information to provide customer support, respond to your inquiries, and maintain communication.
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Marketing: We use your data for marketing purposes only if you have given us your explicit consent through the Freemius plugin.
Disclosure of Your Information
We do not sell, share, or rent your personal information to third parties except as described in this Privacy Policy.
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Service Providers: We may share your information with third-party service providers who assist us in providing our plugins and services.
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Legal Compliance: We may disclose your information if required by law or in good faith that such action is necessary.
Security Responsibilities
While we are committed to safeguarding your information, we want to clarify our stance on security issues:
Responsibility: We take security seriously and are responsible for maintaining the security of our products to the best of our abilities. However, we are not liable for security issues that customers may face when using our products.
Your Choices
You can access and update your personal information or opt-out of certain data collection by contacting us.
What other personal data we collect and why we collect it
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
Changes to this Privacy Policy
We may update this Privacy Policy to reflect changes to our information practices. We encourage you to periodically review this page for the latest information on our privacy practices.
Contact Us
If you have any questions about this Privacy Policy, your personal information, or our security stance, please contact us using the contact form on this website.